Baiinflatables.com Privacy Policy

A. COLLECTION OF INFORMATION

The personal information that we collect from you, either directly or indirectly, will depend on how you interact with us. Such personal information broadly falls into the following categories:

Information That You Provide To Us:

We collect personal information directly from you when you choose to provide us with this information through your use and through your other interactions with us, such as where you issue a complaint. In certain parts, we will ask you to provide personal data in order to set up and use it.

We will ask you to provide the following personal information:

Data Category	Data description
Account and profile information	Such as name; username; birthday; gender; address; phone number; email address, and profile image.
Payment Information	Such as credit card or similar payment information that you intend to purchase with; billing and delivery address.
Purchase Information	Such as details of the goods purchased and how many；order ID; logistics information and some other information for delivery, returns, refund, and payment operations; We also collect information that is required for extended warranty purposes and your transaction and purchase history.
Complaint Information	Such as information connected with us or goods and/or services purchased as such information relates to a complaint, for example, the photographs you upload for the products reviews or complaints.
Identity Information	Such as a form of ID like a passport or other identity verification for customs clearance purposes or after-sales services.
Correspondence Information	Such as your correspondence with us via various channels, such as email, phone, online chat service, social media, mail, instant chat and our customer service department.
General Personal Information	/
Social Media Information (if applicable)	Where you are a certified blogger or influencer for us, information such as your Contact information (email, phone number) and SNS account/blog information (SNS account name; posts/comments related to this platform).
Credentials as Business Buyer (if applicable)	Such as your Country/region of business registration; Email address; Company information (Certificate of incorporation or equivalent document; Contact name, responsible employee, department; Contact information; Target sales market)

Information That We Receive From Third Parties:

We may receive personal information about you from third party sources, such as verification service providers and social media platforms where you choose to register for a Platform account via a social medica account.

We will only collect personal information from third parties where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

We collect the following personal information from the following categories of third parties:

Data Category	Data description
Social Media Profile Information	This may differ depending on which social media platform you are using and your privacy settings within the social media account but generally this will include basic public profile information such as your social media username, nickname or account name; your social media profile picture; country and company name (if applicable).
Compliance Information	Such as information required for the purpose of carrying out suitable money laundering, fraud and “know your customer” checks, including your name; email address; company details; and contact information.
Logistics Information	Such as updated delivery and address information, POD, contact information of carriers or their staffs from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.

B. USE OF PERSONAL DATA

We collect and use your personal information for the following purposes:

· Verifying your eligibility as a Platform blogger or influencer;

· Providing customer service support, such as responding to your queries, feedback and managing complaints ,claims and/or disputes;

· Providing / Supporting general services, facilitating communication between you and us, processing transactions and payments, assessing advance withdrawal requests and providing logistics and delivery services, supporting you with logistics and delivery;

· Providing relevant membership/events’ benefits (if applicable), including but not limited to VIP offers and Coupon, birthday rewards, anniversary awards, exclusive member prices, depends on which membership or events you apply for;

· Verifying your identity and purchases in connection with product warranty or other after-sales claims;

· Assessing and monitoring account security and transaction risks of Buyers, such as detecting and preventing fraud, money laundering and other security incidents;

· Recommendations and personalization, such as using your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with our services.

We may also use your personal information for other purposes that are compatible with the purposes we have disclosed to you if and where this is permitted by applicable data protection laws. You can request further information about the compatibility with such other purposes.

C. DISCLOSURE OR SHARING OF PERSONAL INFORMATION

Third party partners and service providers and/or affiliates engaged by or working with us to assist us in providing services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners and service providers include:

· Our business partners (for example, in order for them to provide you with discounts or offers that may interest Buyers or prospective Buyers) where you have consented to receiving such information from them if required by applicable data protection laws;

· Payment service providers that provide payment processing services, such as Visa, Master, Alipay and etc. Please note some activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy;

· Logistics partners such as DHL Express, FedEx Express for providing delivery services for Buyers and Sellers, including return and exchange of products, and warehousing services for Sellers;

· Customs agents for customs clearance purposes, where applicable to support Buyers and Sellers with international sales/purchases;

· Customer service support providers, such as Genesys Cloud Services B.V. , to provide after-sale services or other customer service support;

To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person; or as otherwise required or permitted by applicable laws.

To an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.

To any other person with your consent to the disclosure.

We have established relationships with other parties and websites to offer you the benefit of products and services which we do not offer. We offer you access to these other parties and their websites either through the use of hyperlinks to these sites from our Platform or through offering “co-branded” sites in which both we and other parties share the same uniform resource locator (URL), domain name or pages within a domain name on the Internet. In some cases, you may be required to submit personal information to register or apply for products or services provided by such third parties or co-branded partners. This Privacy Policy does not apply to these third-party sites or co-branded sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those other sites. You should read the relevant privacy policy for those third parties’ sites and co-branded sites before responding to any offers, products or services advertised by them.

D. RETENTION

We will retain your personal information for as long as we have an ongoing legitimate need to do so, for example, to provide services or products to you, or as required or permitted by applicable laws. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

E. RIGHTS REGARDING PERSONAL DATA

Under applicable laws, you may have certain data rights, including to request information about the collection of your personal information held by us, to access your personal information in a portable format, to correct or delete your personal information and some other rights.

If you have any questions regarding this Privacy Policy or if you wish to conduct any of these rights , please contact karmen@baiinflatables.com

F. MINORS

Our website is intended for adults and users must be over 18 to use our Platform. We do not intend to sell any of our products or services to minors, as defined by applicable law. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact karmen@baiinflatables.com to remove the information.

G. SECURITY MEASURES

We implement appropriate technical and organizational measures to prevent unauthorized access to the Site, to maintain data accuracy and to ensure the correct use of the information we hold. Upon becoming aware of a data breach, we will notify you and the regulatory authorities in accordance with the timescales and scope required by applicable data protection law.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit over the internet.

H. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments.

When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make and as required by applicable law, such as by posting an amended Privacy Policy on the website.

I. LANGUAGE

If there is any conflict between the English version and another language version of this Privacy Policy, the English version shall prevail.